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Can I order with my credit card?
How long will it take for me to recieve my items?
How do i check the availability of my item?
What if I don't have Yahoo Messenger?
What are the online hours for the representative?
What can I do if the representative is offline?


Can I order with my credit card?
Yes, you can.... we offer credit card payments through Paypal.

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How long will it take for me to recieve my items?
Usually it takes about 2 weeks, depending where the items are being shipped to, and availability of the items in stock. We urge our customers to check the availability of an item before placing an order. Items are shipped the same day as payment recieved.

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How do i check the availability of my item?
Simple... we will check the availability of the item upon ordering. Item by item you are guarinteed to know exactly what is in stock and what isn't. By using your Yahoo Messenger, you can talk to our Customer service representative, Heather, who will assist you personally throughout the ordering process.

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What if I don't have Yahoo Messenger?
That's ok... it's simple and easy to install...best of all it's free!! Go to http://www.yahoo.com and sign up for your messenger and mailing system today! Once you have done that, the next step is to add pheonixphyre_enterprises to your contacts. Please have your information and order number in front of you to verify your order.

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What are the online hours for the representative?
Hours of availability: Monday to Friday: 6PM EST to 12AM EST Saturday: 10AM EST to 12AM EST Sunday: 10 AM to 12AM EST

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What can I do if the representative is offline?
You can then email your list to her and she will respond back to you before the end of the day.

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Last Updated: 9 Jan 2007 09:23:08 PST home  |  about  |  terms  |  contact
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